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SPECTRAFORCE Enables Successful Enterprise Data Hub Upliftment for world’s leading CRM solutions firm

  • 10 Min Read
A group of professionals collaborate around a conference table with laptops in a modern office setting, representing teamwork and productivity.

4

specialized workers

8 week

deadline

$30,000+

client savings

Overview

One of the world’s largest software development and customer relationship management (CRM) solutions firms sought SPECTRAFORCE’s expertise for a crucial initiative aimed at enhancing their Enterprise Data Hub (EDH). The company required a strategic workforce partner to deliver specialized support at their San Francisco HQ for their EDH Core Upliftment project. Leveraging a mix of Vendor on Premise (VOP), Staff Augmentation, and Statement of Work (SOW) services, SPECTRAFORCE assembled a highly skilled team to meet the client’s strategic goals.

Challenge

The client required rapid onboarding of four specialized workers to ensure the timely completion of the EDH Core Upliftment project within tight deadlines. Challenges included:
  • Intense holiday schedules affecting availability and potential delays.
  • Limited bandwidth within the client’s team for day-to-day interactions during the project execution phase.
  • Ensuring seamless collaboration across a matrixed environment while navigating complex project demands.

Solution

SPECTRAFORCE implemented an agile and collaborative approach, leveraging cutting-edge technologies and processes to address the unique needs. Key actions included:

  1. Targeted Recruitment: SPECTRAFORCE identified and onboarded four experts—a Product Owner, Tableau Visualization Engineer, Snowflake Admin, and a Data Engineer—by early December 2024, avoiding holiday-related scheduling setbacks.
  2. Enhanced Communication: Client Services maintained close coordination with the firm and directly engaged SPECTRAFORCE workers to gather actionable insights, overcoming limited interaction with the client team members during peak work periods.
  3. Technology-Driven Execution: Utilizing Tableau, Python, Snowflake, and SQL, the team implemented advanced solutions and processes based on Agile methodology, ensuring streamlined project delivery.

Impact

Despite challenges, SPECTRAFORCE achieved measurable success for this CRM hub, including:

  • Timely Project Completion: The EDH project was completed by the January 31, 2025 deadline.
  • Operational Improvements:
    • Tableau dashboards were significantly enhanced, bolstering EDH monitoring capabilities.
    • Snowflake credit usage in lower environments was notably reduced, driving cost efficiency.
    • Python scripts were optimized, contributing to a robust test automation framework for EDH pipelines.
  • Strategic Retention: All SPECTRAFORCE workers delivered exceptional performance, leading the client to retain the Product Owner for a new SOW initiative and expand their relationship with SPECTRAFORCE by onboarding two additional workers.
  • Financial Savings: SPECTRAFORCE delivered $30,170 in cost savings due to project efficiencies and on-time completion despite starting after the originally planned date.

Client Testimonial

“SPECTRAFORCE has been one of our top suppliers for years. They’re great to work with, deliver excellent quality candidates, and take the time to understand our business, our culture, and just exactly what our managers need. Shoutout to Michelle – if you can get them working on your team then you’ll be well taken care of. Highly recommend working with them. If I ever take over a new program – SPECTRAFORCE is coming with me.”

-CF

Looking Ahead

SPECTRAFORCE remains committed to supporting this global leader’s workforce needs with innovative and adaptable solutions. By integrating industry insights and maintaining a results-oriented mindset, SPECTRAFORCE continues to redefine possibilities in software development staffing.

For more information, visit www.spectraforce.com or contact us at sales@spectraforce.com

© SPECTRAFORCE 2025

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SPECTRAFORCE is a certified Minority Business Enterprise (MBE) and Corporate Plus member through the National Minority Supplier Development Council (NMSDC).

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