Importance of Emotional Intelligence in the Workplace

By Regina Grossenbacher on April 7, 2023

Summary

Let’s explore the importance of emotional intelligence and why it’s becoming a key attribute to succeed in the modern workplace, valued by recruiters and hiring managers.

Given enough time and training, anyone can learn how to use Microsoft Excel or write code, but it takes a different skill set entirely to be a true rockstar at work. That’s where emotional intelligence (EI) comes into play!

Constant Workplace Evolution

With technological advancements driving constant workplace innovation and evolution, traditional hard skills are no longer sufficient to win most roles. Employers are increasingly looking for well-rounded candidates with a diverse set of abilities, including EI and other coveted soft skills.

Why is Emotional Intelligence Crucial to Workplace Success?

EI is the ability to understand and manage one’s emotions, as well as the emotions of others. It’s a crucial skill in the workplace, as it allows you to navigate tricky situations, build relationships, and communicate effectively.

Soft Skills facts
Emotional Intelligence facts

It’s no wonder that emotional intelligence is becoming essential to career success!

How Do I Boost My Emotional Intelligence at Work?

• Start by practicing self-awareness. Pay attention to your emotions and how they affect your behavior. Take time to reflect on your actions and how you can improve or make yourself a better teammate.
• Work on building empathy. Put yourself in others’ shoes and try to understand their perspectives. This will help you communicate more effectively and build better relationships in the workplace.
• Lastly, practice active listening. Be present in the moment and give your full attention to the person you’re speaking with. This will help you understand their needs and respond appropriately. Clear communication is essential to workplace success, and the ability to interpret the requests and requirements of coworkers will serve you well.

The Soft Skills Revolution: Why It’s Here to Stay

The rise of soft skills is not just a passing trend. As the workplace continues to evolve, is becoming an increasingly important asset. In fact, a survey by LinkedIn found that 91% of hiring managers believe that soft skills are more important than hard skills. So, if you want to succeed in the workplace of the future, it’s time to start working on your emotional intelligence.


In conclusion, the rise of soft skills is transforming the workplace. Emotional intelligence is no longer a “nice-to-have” but a must-have skill in the modern workforce. By practicing self-awareness, empathy, and active listening, you can boost your emotional intelligence and become a workplace rockstar.


You should also check out our blog on how recruiters determine soft skills for greater insights into the recruitment process for leading corporations.


References / Sources:

Lewis, A. (2022, July 8). 5 Key Human Skills to Thrive in the Future Digital Workplace. Harvard Business Publishing. https://www.harvardbusiness.org/5-key-human-skills-to-thrive-in-the-future-digital-workplace/

Whitener, S. (2022, December 30). Why Is Emotional Intelligence Important? Forbes. https://www.forbes.com/sites/forbescoachescouncil/2022/12/30/why-is-emotional-intelligence-important/?sh=254385953289

Emotional Intelligence in Leadership: Why It’s Important. (2019, April 3). Business Insights Blog. https://online.hbs.edu/blog/post/emotional-intelligence-in-leadership

Emotional Intelligence. Psychology Today. https://www.psychologytoday.com/us/basics/emotional-intelligence

Schwantes, Marcel. 5 Smart Things You Can Do to Raise Your Emotional Intelligence. Inc. https://www.inc.com/marcel-schwantes/5-smart-things-you-can-do-to-raise-your-emotional-intelligence.html