Workplace Services Coordinator

Job Title: Workplace Services Coordinator
Location: Charlotte, NC, 28277
Duration: 4-month assignment (Potential to extension or conversion depends on performance)
Shift/Hours: 40hours/week, Mon- Friday, 8 am - 5 pm
Work Model: Onsite 5 days a week
 
Position Summary:

• The Workplace Services Coordinator is responsible for creating a seamless and welcoming office experience for colleagues, visitors, and guests.
• This role serves as the primary point of contact for day-to-day workplace operations, ensuring the office environment is fully functional, organized, and ready to support business activities.
• Scope of Project: day to day support

Key Responsibilities:

• Assist colleagues with workspace and desk seating upon arrival to the office.
• Serve as a primary contact for workplace support, including mail distribution, locker management, and visitor services.
• Coordinate and support guest arrivals, ensuring a professional and welcoming experience.
• Conduct routine inspections of meeting rooms, furniture, technology, and collaboration spaces to ensure operational readiness.
• Verify conference rooms are properly equipped with functioning technology, whiteboards, and required supplies before meetings and events.
• Submit, track, and manage facilities, premises, and technology service requests through appropriate ticketing systems.
• Coordinate resolution of workplace issues with Facilities, Technology Support, Security, and Property Management teams.
• Monitor office conditions and proactively identify opportunities to improve the colleague workplace experience.
• Support office moves, space planning activities, and seating arrangements as needed.
• Maintain workplace inventories, including office supplies, equipment, and common-area resources.
• Partner with business leaders and support teams to ensure workplace standards are consistently maintained.

Qualifications:

• Strong customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced office environment.
• Experience coordinating facilities, workplace operations, or office administration activities.
• Strong organizational skills with attention to detail.
• Comfortable working with facilities management and service ticket platforms.
• Proficiency with Microsoft Office applications. 

Success Measures:

• Positive colleague and visitor experience.
• Timely resolution of facilities and technology issues.
• Well-maintained meeting and collaboration spaces.
• Effective management of office operations, seating, mail, lockers, and workplace services.
• Proactive identification and resolution of workplace needs before they impact colleagues.

Must-Have Hard Skills:

• Strong communication skills.
• Attention to detail.
• Problem solver.
• Ability to manage multiple priorities in a fast-paced office environment.
• Proficiency with Microsoft Office applications.
• Experience coordinating facilities, workplace operations, or office administration activities.

Education & Experience:

• High school education.
• Years of Overall Experience: 1 -2 years.

Preferred/Ideal Candidate Background:

• strong communications skills, professional and quick learner, had to have worked in an office setting, Attention to detail, creative thinker/ problem solver.
• Professional demeaner, cool under pressure.

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $17.00/hr – $18.68/hr.