Tivoli Work Scheduler Architect

Title: Tivoli Work Scheduler Architect
Duration: 03 months
Location: Mounds View, MN - Open to remote working in CST time zone
 
Top Skills Required:
1. Tivoli Work Scheduler
2. ITSM
 
Job Description/ Responsibilities:

• Extensive knowledge of UNIX, Linux, Windows Environments and SQL queries
• Knowledge on scripting (Shell, Perl, etc.)
• Strong knowledge on ITIL process
• Ability to schedule and develop new jobs using TWS/IWA scheduler tool
• Automate and provide a permanent fix through scheduling to avoid any manual work around.
• Ability to understand the Client/Applications perspective as well as explain the developers view if any.
• Implement the requirements/changes raised by the application teams or the client in a productive manner.
• Expected to work along with various application Owners and their teams.
• Knowledge about FTP and SFTP
• Need to schedule the jobs in IWA development region and keep a track of its implementation till the production Go-Live.
• To be a part of any planned migration or maintenance activities if need arises.
• Co-ordinate with testing teams to debug the defects in Development instances.
• Expected to provide additional support to any new project activities included as a part of our road map in near future.
• Expected to work with IBM support people in case of any blockage or bug found in the latest IWA version.
• Co-ordinate with the client/application teams to complete all the project related activities to meet the deadline.
• Ability to handle the incidents raised regarding IWA and provide a resolution within the breach period.
• Assist Monitoring team with their queries and in certain complex situations.
• Be vigilant to respond to the mails and calls from the members of same or related projects.
• Interact with operations, functional, technical, and various technology teams on a regular basis
• Frequent tracking, review and reporting on ticket progress and adherence to CPIs and KPIs
• Work with various Technology teams to gather and review minor enhancement estimates
• Provide traceable milestones/ETAs to customers on tickets (build project plan when needed)
• Reduce or minimize backlog of tickets (incidents, requests, tasks etc)
• Review RCAs to ensure the outcome is meaningful, measurable, and trackable for customers
• Ensure RCA is completed on time and follow through on ETAs for implementation of action items to ensure permanent resolution is completed on time
• Monitor progress on tickets and responsible for on time delivery to customer
• Ensure security risks and SOX compliance adherence is maintained for applications in scope
• Handle migration project on TWS complete environment
• IWS Environment design on multi-workstation layout
• Responsibility to Patch the TWS servers as well as agents
• Experience in TWS event monitoring and workload automation
• SAP job creation and management in SAP systems
• Creation and modification of Jobs, JobStreams, plan cycle, Creation of calendar and periodic updating with respect to client requirement
• Proactively monitoring and scheduling the Jobs, JobStreams and objects on the current planlist using the IWS for Windows/ Unix production and staging environment
• Installing and administrating IWS Master and Agent servers
• Installing Patching and maintaining IWS (windows. Unix and Linux servers)
• Testing new jobs and batch Scheduling, troubleshooting
• Migrating jobs from Staging to production environment
• Updating and creating the SOP periodically according to the Project requirement
• Improving and supporting the Infrastructure for IWS
• Providing guidance and insight for the job standards, troubleshooting and Schedule configuration

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $54.00/daily.