Technician 1

Title: Technician 1
Duration: 6 Months (with Conversion possibility)
Location: Centennial, CO (All five days on site)
 
Equipment: Windows and a Headset
OT Required: No Overtime
Schedule hours: 7-4 Mountain time
Interview: 2 rounds
 
Primary Responsibilities
Quality Assurance

• Perform quality assurance checks on inbound and outbound hardware to ensure accuracy and condition standards are met
• Inspect returned devices from store closures and restaurant closures for damage, completeness, and proper documentation
• Verify asset records in ServiceNow are accurate and updated at time of processing
• Flag discrepancies or damaged equipment to HAM Lead for disposition decisions
• Support device configuration activities including PIN pad setup and device staging as directed
• Assist with configuration verification prior to outbound shipment to ensure devices are ready for deployment

 
End-of-Life (EOL) Processing & Recycling

• Process end-of-life hardware for recycling in accordance with established EOL disposition procedures
• Prepare devices and peripherals for scheduled ERI recycling pickups on the established bi-weekly cadence
• Accurately document serialized EOL inventory using the depot recycling workbook and ServiceNow
• Support data sanitization procedures for data-bearing devices prior to recycling or disposition
• Assist with physical organization and labeling of EOL inventory in designated depot space
• Contribute to stockroom organization and inventory separation to maintain operational workspace standards

 
General Depot Operations

• Support inbound receiving, logging, and staging of hardware returns from stores and corporate locations
• Assist with outbound fulfillment packaging and shipping preparation as needed
• Participate in daily standup and contribute to team communication around workload and priorities
• Follow all Client’s standard work documentation and depot safety procedures
• Support inventory audit activities as operational bandwidth allows
• Adapt to shifting priorities during peak NSO season and high-volume return period

 
 
Skills:   
Required

• High school diploma or equivalent
• Comfortable working with hardware devices including POS terminals, PIN pads, monitors, and peripherals
• Strong attention to detail and commitment to accuracy in asset documentation
• Ability to work independently and manage a backlog of tasks effectively
• Clear and professional communication with team members and leadership
• Comfortable working in a depot or warehouse environment with physical activity including lifting up to 40 lbs
• Reliable, punctual, and consistent presence required — this is a fully onsite role

 
Preferred

• Prior experience in IT asset management, hardware processing, or depot operations
• Familiarity with ServiceNow or similar ITSM/asset tracking platforms
• Experience with device configuration or staging (POS, PIN pads, mobile devices)
• Understanding of EOL hardware disposition and data sanitization practices
• Ability to work with serialized inventory and maintain accurate documentation

 
Education:        

• High school diploma
• Some college preferred

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $24.00/hr – $27.46/hr.