Technical SME/Support

Title: Technical SME/Support 
Duration: 12 Months
Location: Santa Ana, CA 92705
Schedule: Hybrid (Onsite Tu & W)
 
Description:
Day-to-Day Responsibilities/Workload:

• Provide subject matter expertise supporting the CGI Outage Management System (OMS) application at client (OpenGrid, formerly knowns as PragramUP/PragmaLINE). Scope includes operational and maintenance support, including:
• Must support PST working hours. Must support on-call duty support rotation shared with existing team.
• Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities.
• Contribute to the upcoming database and operating system (OS) server upgrades. This would involve tasks such as OMS configuration, testing and other hands-on support.
• Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure
• Experience performing data analysis
• Support data requests from SQL databases specific to electrical utility events.
• Designs, administers and monitors grid application software configurations.
• Create and execute shell scripts and/or python code.
• Writes and reviews documentation to describe configuration processes, logic, and test plans.
• Writes and reviews documentation to describe configuration processes, logic, and test plans.

 
Education Requirement : Bachelor's Degree
 
Required Skills/Attributes:

• Maintenance experience with back office support of the CGI Outage Management System application at an Electrical Utility or similar.
• OpenGrid Network, formerly known as PragmaUP/PragmaLINE, SQL database, python, windows server maintenance and operational support

 
Desired Skills/Attributes: SQL, Python Scripting
  

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is $77.68/hr.