ServiceNow CMDB - Data Governance Analyst

Title: ServiceNow CMDB - Data Governance Analyst
Location: Hybrid, onsite 1–2 days/week (Toronto or Scarborough)
Duration: 6 months (possible extension)

Most important: ServiceNow CMDB
Ideal candidate: CMDB + Data Governance
Someone who has:

• Strong ServiceNow CMDB
• Data Governance experience
• Gap analysis/current-state assessment
• Data ownership/stewardship
• Documentation
• Stakeholder facilitation

• Strong hands-on ServiceNow CMDB / Configuration Management Database experience
• Understanding of configuration items (CIs), relationships, data ingestion, and maintaining CMDB data
• IT Asset Management / ITSM experience is highly relevant
• ServiceNow experience should be substantial enough that they can speak confidently about how CMDB works and how data is managed within it

A strong ServiceNow CMDB/ITAM/ITSM BA who has:

• Excellent stakeholder skills
• Can run meetings
• Can document processes
• Can perform gap analysis
• Can influence stakeholders

JOB DESCRIPTION


The Senior Data Governance Analyst is responsible for strengthening data governance practices across business and technology teams within a complex financial services environment. The role drives data governance, metadata management, data quality, data risk and technology risk initiatives while partnering with stakeholders to establish sustainable controls, standards, and processes that improve the management of enterprise data assets. 
Key Accountabilities 

• Support the development, implementation and enforcement of enterprise data governance policies, standards and controls. 

• Partner with business, technology, risk and compliance stakeholders to define data ownership, stewardship and accountability models. 

• Drive metadata management, data lineage, data catalog and data quality initiatives using platforms such as Collibra, Alation and Informatica. 

• Identify, assess and monitor data risk and technology risk related to critical data assets. 

• Support governance of CMDB and IT Asset Management (ITAM) processes in ServiceNow, where applicable. 

• Facilitate stakeholder meetings to drive data governance outcomes, identify opportunities to improve data quality, and influence cross-functional teams to implement sustainable solutions that address data issues, strengthen controls, and achieve consensus.

• Perform data analysis and technical assessments using database technologies and data management tools. 

• Define and monitor governance metrics, control effectiveness and remediation activities. 

• Support regulatory, audit and risk management activities within the financial services industry. 

• Provide consulting and subject matter expertise on governance best practices. 

Qualifications 

• 5-8+ years of experience in Data Governance, Data Management or related disciplines within the financial services industry. 

• Strong understanding of data governance frameworks, metadata management, data quality and data lifecycle management. 

• Experience with Collibra, Alation, Informatica or similar enterprise data governance tools. 

• Hands-on experience working with databases, data models, SQL and related technologies. 

• Experience with ServiceNow ITAM and CMDB preferred. 

• Strong stakeholder management, negotiation and influencing skills. 

• Experience supporting Data Risk, Technology Risk, Operational Risk or related control functions preferred. 

• Excellent analytical, problem-solving and communication skills. 

• Post-secondary degree in Business, Information Management, Computer Science or related field. 

• DCAM (Data Management Capability Assessment Model) certification or training is considered an asset. 

Core Competencies 

• Data Governance, Data Risk Management, Technology Risk, Metadata Management, Data Quality, Data Lineage, Stakeholder Management, Negotiation, Influencing, SQL, Databases, Collibra, Alation, Informatica, ServiceNow ITAM, CMDB, Analytical Thinking, Regulatory Compliance. 

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is $60.00/hr.