Senior Technology Analyst
Columbia, SC
Date Posted:14-May-2026
Work Type:On-Site
Job Number:485164
Job Description
Title: Senior Technology Analyst
Location: Columbia, SC (Hybrid - onsite Tues-Thurs)
Duration: 12 Months
Standard work hours: 8 a.m. – 4:30 p.m
C2 Clearance Required-Must be a US CItizen
About Role
End User Platform Services is a highly technical team that owns and evolves local and remote end user services, including Citrix, VDI, VPN, Intune, network printing, and physical workstations. We define global PC and Citrix configuration standards to ensure endpoints are secure, performant, and compliant, while continuously improving the end?user experience across all access methods.
For senior engineers, this role offers more than operations—you’ll help shape platform strategy and long term technical vision, translating business capabilities into scalable standards and roadmap initiatives. Our work emphasizes automation, low/no touch design, and modernization, guided by a prioritized backlog that balances operational excellence with strategic platform improvements
Key Responsibilities (Operational / Hands?On)
PREFERRED/NICE TO HAVE technologies
Citrix Platform (Cloud & On Prem)
Location: Columbia, SC (Hybrid - onsite Tues-Thurs)
Duration: 12 Months
Standard work hours: 8 a.m. – 4:30 p.m
C2 Clearance Required-Must be a US CItizen
About Role
End User Platform Services is a highly technical team that owns and evolves local and remote end user services, including Citrix, VDI, VPN, Intune, network printing, and physical workstations. We define global PC and Citrix configuration standards to ensure endpoints are secure, performant, and compliant, while continuously improving the end?user experience across all access methods.
For senior engineers, this role offers more than operations—you’ll help shape platform strategy and long term technical vision, translating business capabilities into scalable standards and roadmap initiatives. Our work emphasizes automation, low/no touch design, and modernization, guided by a prioritized backlog that balances operational excellence with strategic platform improvements
Key Responsibilities (Operational / Hands?On)
- Reviews platform health, alerts, and escalations across Citrix, remote access, VDI, and endpoints
- Troubleshoots complex issues spanning endpoint, security, network, and virtual platforms
- Performs deep technical analysis on configuration, security, certificate, and network changes
- Supports proofs of technology, pilots, and platform testing efforts
- Provides technical input for audit, compliance, and disaster recovery activities
- Serves as a senior escalation point and technical advisor for day?to?day operations
- Develops recommendations for platform modernization, risk reduction, and cost optimization
- Documents line of sight from current state to future state for platform initiatives
- Creates concept diagrams, architecture visuals, and flow diagrams for shared understanding
- Authors technical whitepapers and project narratives for management and executives
- Translates complex technical topics into clear, executive?ready communications
- Identifies long term platform risks, dependencies, and improvement opportunities
- Maintain a portfolio of multiple hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned. Provide guidance and training to less experience staff.
- 20% Perform technical interviews and analysis with vendors and/or stake holders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes.
- May schedule regular meetings, conference calls, or on-site visits with vendors and/or stake holders to keep abreast of current technology(s), products, and/or processes.
- May review with vendor and/or stakeholders, known upcoming activities associated with their specific technology(s), product(s), and/or processes.
- Research and stay abreast of all information that may impact the lifecycle of any supported technology, product, and/or process.
- 20% Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.
- 20% Assist in the research and development of new products including product evaluation, integration, or procedures of use.
- 20% Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.
- 20% Provide guidance and training to less experienced staff in the responsibilities involved in technology analysis. null
- Citrix Virtual Apps & Desktops (On?Prem & Cloud)
XenApp/XenDesktop, NetScaler, StoreFront, Windows Server, Active Directory, HA, performance tuning, and security - Secure Remote Access / Zero Trust
Zscaler (or equivalent), VPN technologies, and migration from legacy remote access models - VDI & Endpoint Platforms
Windows workstation platforms, VDI integration, and cross?platform dependency awareness - Enterprise Networking & Security Integration
Firewalls, certificates, TLS, access controls, traffic routing, and security tooling as they impact endpoints and remote access
PREFERRED/NICE TO HAVE technologies
Citrix Platform (Cloud & On Prem)
- Modernizing legacy Citrix environments (LTSR upgrades, StoreFront optimization, infrastructure reduction)
- Testing and validating Citrix changes for performance, availability, and security impact
- Supporting audit and compliance activities related to Citrix security and availability
- Advising on migration strategies away from Citrix where appropriate (cost, risk, user impact)
- Designing and testing modern remote access patterns to replace or augment VPN/Citrix
- Integrating secure remote access with existing endpoint, identity, and security tooling
- Leading proof?of?technology (PoT/POC) efforts and documenting results for executive decision?making
- Supporting production adoption through troubleshooting, tuning, and operational handoff
- Integrating remote access solutions with workstation OS standards and VDI platforms
- Validating end?to?end user experience across physical endpoints, VDI, and remote access
- Supporting platform lifecycle activities (OS refreshes, endpoint readiness for modern access)
- Troubleshooting cross?platform issues involving endpoints, virtual desktops, and access layers
- Partnering with network and security teams to resolve access, firewall, TLS, and certificate issues
- Analyzing downstream impacts of network/security policy changes on endpoints and virtual platforms
- Participating in incident response and root?cause analysis tied to remote access or platform outages
- Contributing technical guidance during high?risk change windows (Open Enrollment, Patch Tuesday)
- 7 Years specific knowledge of the technologies, products, and/or processes to be supported. 3 Years directly supporting those technologies, products, and/or processes. (may be concurrent)
- Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree
- Extensive knowledge of a variety of information technology products and solutions.
- Excellent research, customer service, verbal and written communication, and presentation skills.
- Strong attention to detail.
- Good judgment.
- Ability to work and communicate effectively with all levels of the IT organization.
- Ability to lead and mentor less experienced staff.
- Microsoft Office.
- Software and tools will vary based on the technologies supported.
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. null
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $55.00/hr.