Salesforce Developer II

Role: Salesforce Developer II
Location: Remote (Prefer East Coast but flexible)
Duration: 2 Months 

Hours Per week: 13.5 (part time)
 
Working on SFMC projects or supporting/troubleshooting SFMC tickets.
 
Responsibilities:

Platform Support & Integrations:

• Maintain and troubleshoot existing platform integrations within Salesforce Marketing Cloud (SFMC)
• Support the development and deployment of new integrations as needed
• Diagnose and resolve integration failures, data flow issues, and API-related errors
• Document integration configurations and changes for team knowledge continuity
  
  Security & Compliance
• Execute security updates and patches across the SFMC platform in alignment with internal security policies
• Ensure platform configurations adhere to our security standards and best practices
• Support audit preparation and remediation activities as needed
  
  OKTA Support:
• Assist with OKTA identity and access management related to the SFMC platform
• Troubleshoot SSO, provisioning, and authentication issues for Marketing Cloud users
• Coordinate with the internal Identity & Access Management team on escalations
  
  Platform Optimizations:
• Identify and implement opportunities to improve platform performance, reliability, and maintainability
• Review and optimize data extensions, automations, and sending configurations
• Provide recommendations for long-term platform health
  
  Ticket Management:
• Actively monitor and respond to inbound requests for SFMC support submitted via the Slack support channel
• Triage, prioritize, and resolve SFMC-related tickets in a timely manner
• Maintain clear communication with requestors throughout the ticket lifecycle
• Escalate complex issues appropriately and document resolution steps

 Required Qualifications:

• 5+ years of hands-on experience with Salesforce Marketing Cloud
• Strong proficiency in SFMC core features: Email Studio, Journey Builder, Automation Studio, Contact Builder, and Data Extensions
• Experience with platform integrations (REST/SOAP APIs, Marketing Cloud Connect, etc.)
• Familiarity with OKTA or similar SSO/identity management platforms
• Solid understanding of email deliverability, data hygiene, and compliance best practices (CAN-SPAM, GDPR)
• Ability to work independently, manage a ticket queue, and prioritize competing demands
• Strong written and verbal communication skills

 Preferred Qualifications:

• Salesforce Marketing Cloud Certification (Consultant or Developer)
• Experience supporting enterprise-scale SFMC implementations
• Familiarity with Salesforce's internal tooling and processes
• Prior contractor or consulting experience in a fast-paced marketing technology environment.

How many years of experience would you consider over-qualified? 10
How many years of experience would you consider under-qualified? 2 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $50.00/hr.