Network UC Engineer
United States
Date Posted:10-Jul-2026
Work Type:Remote
Job Number:491470
Job Description
Job Tite: Network UC Engineer
Duration: 7 Months
Location: Remote
Top Skills Required :
1. 5+ years IT experience in the field of VOIP/ IP telephony
2. 5+ years experience in Cisco UC Manager / Call Manager (CUCM)
3. 5+ years experience in Cisco Unity / Cisco Unity Connection (CUC)
Job Description/ Responsibilities :
- Support and maintenance of Unified Communications platforms (CallManager, Unity Connection, Contact Center Express, Voice Gateways).
- Dedicated support for internal Optum organizations, including Monarch and BMG.
- Manage and update ServiceNow tickets, ensuring progress toward timely resolution and distributing new tickets to team members as needed.
- Perform regular health checks of UC servers.
- Execute assigned project tasks and deliverables.
- Attend team and stakeholder meetings as required
Duration: 7 Months
Location: Remote
Top Skills Required :
1. 5+ years IT experience in the field of VOIP/ IP telephony
2. 5+ years experience in Cisco UC Manager / Call Manager (CUCM)
3. 5+ years experience in Cisco Unity / Cisco Unity Connection (CUC)
Job Description/ Responsibilities :
- Support and maintenance of Unified Communications platforms (CallManager, Unity Connection, Contact Center Express, Voice Gateways).
- Dedicated support for internal Optum organizations, including Monarch and BMG.
- Manage and update ServiceNow tickets, ensuring progress toward timely resolution and distributing new tickets to team members as needed.
- Perform regular health checks of UC servers.
- Execute assigned project tasks and deliverables.
- Attend team and stakeholder meetings as required
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $50.00/hr – $53.76/hr.