Job Title: Customer Accounts Specialist-Medical Billing Position
Located 100% onsite in Lake Mary, FL
Duration: 06 months
• No remote, hybrid, or part-time candidates will be considered.
• Daytime hours: Monday–Friday
ASAP, pending successful completion of screenings
Position Overview:
This role is part of our Revenue Cycle Management team.
The associate will mainly be reviewing patient accounts, verifying balances, reviewing patient statements & EOB’s and dealing with patient collections.
For reference, the primary responsibilities for these positions would include:
• Patient statement review; Reviewing the statement of account, including EOB, checking for accuracy, and entering information.
• Patient Collections to CCS review-
• Patient credit balance review
• Phone queue assistance, including outbound and inbound calls.
Within Patient Collections, most calls will be outbound.
• Handling inbound calls related to billing statement inquiries
• Following up on outstanding patient balances
• Interpreting EOBs (Explanation of Benefits)
• Resolving unpaid accounts efficiently while meeting quality and productivity standards
Required Skills:
•Strong medical billing and insurance knowledge
•Experience with customer service/collections in a healthcare setting
•Ability to interpret EOBs
• Must have previous experience working in a billing/customer service call que.
• Excellent communication and problem-solving skills
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $22.00/hr – $25.00/hr.