Marketing Professional - III (USD)

Senior Manager – Client Retention & Acquisition Strategy
Location: 51 Madison Avenue, NY, USA, 10010 Hybrid – 3 Days/Week in office
Hybrid: Mon/Fri Remote; Tues-Thurs Onsite
Hours: 40-hour work week
Contract: 6 months, possible extension, potential conversion
Department: Client Growth & Retention
 Interview: 2 virtual interviews
 
Senior Manager – Client Retention & Acquisition Strategy:

• The Client Growth and Retention department is part of Client Foundational Business and is responsible for accelerating enterprise growth through initiatives focused on customer acquisition, client engagement, and retention.
• We are seeking experienced consulting professionals to support a portfolio of high-priority strategic initiatives. These resources will work directly with senior leadership to develop growth strategies, evaluate new market opportunities, and support the design of commercial and go-to-market approaches that drive measurable business outcomes.
• The ideal candidate brings a strategy consulting background with experience in supporting growth-focused initiatives, including customer acquisition, commercialization, market expansion, and go-to-market strategy development.
• Your Main Responsibilities:
• Support the development of growth strategies designed to drive customer acquisition, increase client engagement, and improve retention outcomes.
• Analyze client, market, and business performance data to develop strategic recommendations that address commercial and financial feasibility.
• Develop executive-level presentations, analyses, and materials for senior leadership decision-making.
• Support project execution by helping define roadmaps, milestones, and key deliverables across multiple workstreams.

 
Who We Are Looking For:

• Bachelor’s degree in Business, Marketing, Economics, Finance, or a related field.
• Approximately 5-8 years of experience in management consulting, corporate strategy, growth strategy, business development, or a related field.
• Strong understanding of front-end business functions, including marketing, customer growth, and commercial strategy development.
• Financial services experience is required; insurance industry experience is a plus.
• Strong analytical and problem-solving skills with the ability to synthesize complex information into clear recommendations.
• Ability to work independently in a fast-paced environment while managing multiple priorities.

 
Engagement Profile:

• Staff augmentation / consulting engagement.
• Individual contributor role equivalent to Senior Associate level.
• Will work directly with senior leaders within the Client Growth and Retention department.
• Focused on strategy development, growth initiatives, customer acquisition, and go-to-market planning.

 
  

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $68.00/hr – $72.00/hr.