Level 3 Tech – ITSC/PCLD
Rio Rancho, NM
Date Posted:07-Aug-2026
Work Type:On-Site
Job Number:494329
Job Description
Title: Level 3 Tech – ITSC/PCLD
Location: Rio Rancho, NM, 87124
Duration: 3 months (T
Overview: You will work in a corporate environment located onsite with one of our largest and most well-known customers.
Expense for boots limited to $130
Your duties will include but will not be limited to:
Requirements :
Location: Rio Rancho, NM, 87124
Duration: 3 months (T
Overview: You will work in a corporate environment located onsite with one of our largest and most well-known customers.
Expense for boots limited to $130
Your duties will include but will not be limited to:
- Installing and configuring OS on client laptops.
- Migrating client data to new laptop.
- Advanced break/fix support of software/hardware issues for clients.
- Managing and updating tickets via the client's ticketing database.
- Processing assets returned from clients leaving the company
- Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
- Preparing old equipment for re-dispositioning and e-waste handling
- Managing inventory counts and updating the peripheral tool daily
- Load balancing equipment to different Client and non-Client sites
- Loading/unloading assets into lockers
- Updating and closing tasks in ServiceNow
- Cleaning and testing used systems for redeployment.
- Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
- Sending emails to clients for asset collection
- Picking up surplus equipment from users
- You will have frequent interaction with clients in person and via phone, email, and IM. You will be required to update the client ticketing system and database.
- You may be tasked to assist with asset inventory audits.
- conversion rate: $21/hr
Requirements :
- 3+ years of technical experience desired.
- Must be able to lift up to 35 lbs. solo.
- May be required to walk/sit/stand/crawl/kneel for extended periods.
- Must have excellent customer service skills and excellent written/verbal communication skills.
- Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily), Windows 10.
- Technical certifications are a plus.
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is $18.00/hr.