Front Desk Associate

Job Title - Front Desk Associate
Duration: 6 Months
Location: 43082, Westerville, OH (Global HQ)
Reporting Structure: Reports directly to the Executive Assistant to the CEO, with strong day-to-day alignment with the Facilities team.

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Position Summary

The Front Desk Associate serves as the first point of contact at headquarters, ensuring a professional, welcoming, and well-organized workplace environment. This role combines front desk reception, office services, and facilities coordination, while also providing administrative support to Executive Assistants and leadership.

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Key Responsibilities

Reception & Front-of-House Operations

• Act as the primary point of contact for employees, visitors, and vendors
• Manage visitor registration, badging, and security protocols
• Answer, screen, and direct incoming calls, emails, and inquiries
• Maintain a clean, organized, and welcoming lobby and reception area
• Receive and manage incoming mail, packages, and deliveries

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Facilities Coordination

• Create and track work orders for maintenance and repairs
• Coordinate vendor and contractor access to the facility
• Assist with seating assignments and maintain related documentation
• Monitor, order, and restock office supplies
• Support office moves, setups, and reconfigurations
• Submit purchase requisitions (PRs) for approval to facilitate work orders and repairs

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Executive & Administrative Support

• Provide support to C-Suite Executive Assistants
• Coordinate meetings, including room setup and catering arrangements
• Assist with leadership visits, meetings, and events
• Maintain a high level of confidentiality and professionalism

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Vendor & Service Coordination

• Coordinate with external vendors and service providers
• Support contractor onboarding and scheduling
• Track service requests through to completion

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Preferred Qualifications

• Experience supporting executives in a corporate environment
• Experience in facilities coordination or vendor management
• Familiarity with workplace tools such as Outlook, Excel, and Microsoft Teams

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Qualifications

• High school diploma or equivalent required
• 2+ years of relevant experience
• Strong customer service, organizational, and multitasking skills

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $24.51/hr.