Field Support Analyst
New York, NY
Date Posted:27-May-2026
Work Type:On-Site
Job Number:486139
Job Description
Job Title: Field Support Analyst
Duration: 4 months (with extension and conversion possibility)
Location: New York, NY 10166
Hours: Monday-Friday: 8am -5pm (CST)
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
Any applicable licenses or certifications are preferred
Must Have Skills:
Education
· Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
· MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
· 1st round technical interview – phone
· 2nd round culture interview with HM – MS Teams
· 3rd round with office leadership - onsite
Duration: 4 months (with extension and conversion possibility)
Location: New York, NY 10166
Hours: Monday-Friday: 8am -5pm (CST)
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
- General desk top support
- Hardware/software support
- Desktop support helping a wide range of end users
- Responding to tickets
- Maintaining office technology
- Front facing customer service
- Level 1 & Level 2 software support enterprise level
- Backend office MS Office Support
- MS Intune
- Active Directory
- Remote management
- Incident Request Management
Any applicable licenses or certifications are preferred
Must Have Skills:
- Good technical skills
- Excellent customer service
- Banking or law firm support work,
- Experience with Apple iOS
- Adobe Acrobat
Education
· Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
· MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
· 1st round technical interview – phone
· 2nd round culture interview with HM – MS Teams
· 3rd round with office leadership - onsite
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $30.00/hr.