Field Service Technician (Smart Hands)

Job Title: Field Service Technician (Smart Hands)
Shift Hrs:  Evening-Overnight shift starting from 5 PM till 6 AM (8 hours a day)
Duration: 7 months
Location: Los Angels, CA 90089

Overview
We are seeking experienced Field Service Technician (Smart Hands) to support ongoing network infrastructure upgrades at USC. This role focuses on hands-on installation and support of network switches as part of a large-scale Device-as-a-Service (DaaS) initiative. Work is primarily onsite across multiple USC campus locations and will require flexibility for off-hours scheduling.
This is an active, high-priority need with work expected to continue through the end of the year.

Key Responsibilities

• Perform switch installations and cutovers in a campus environment
• Provide Smart Hands support for network deployment activities
• Assist with cable management and physical equipment setup
• Conduct basic site assessments as needed
• Work alongside a second technician on installation jobs (2-person teams)
• Execute tasks with a focus on accuracy, speed, and minimal disruption to operations

Required Qualifications

• 3–5 years of experience in field service, network installation, or Smart Hands support
• Hands-on experience with:
  • Network switch installations
  • Cable management
  • Onsite IT hardware support
• Ability to follow structured deployment instructions with minimal supervision
• Reliable transportation and ability to travel between USC campus sites
• Strong punctuality and dependability

Preferred Qualifications

• IT/network certifications (CompTIA Network+, Cisco, etc.) – not required
• Prior experience in higher education or large campus environments
• Experience supporting high-volume network deployments

Schedule & Availability

• Must be highly flexible with scheduling
• Work occurs primarily outside standard business hours, including:
  • Evenings
  • Overnight shifts
  • Early mornings (as early as 5–6 AM)
• Schedule designed to avoid disruption to USC operations

Additional Details

• Role supports ongoing network modernization efforts (switches + APs)
• High-volume switch cutover work expected throughout the year

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $30.00/hr.