Dynamics 365 Customer Insights – Data Specialist

Role: Dynamics 365 Customer Insights – Data Specialist
Duration: 8 Months with potential for extension
Location: 100% Remote
 
Top Skills Required:
1. Dynamics 365 Customer Insights - Data
2. Azure Data Factory
3. Power Platform Integrations
 
Experience

• 4-7 years of experience in data platforms, CDP, or CRM data solutions
• Hands-on experience implementing Dynamics 365 Customer Insights - Data

 
Required Skills

• Hands-on experience with Dynamics 365 Customer Insights – Data
• Strong understanding of Customer Data Platforms (CDP)
• Experience with data modelling and identity resolution
• Knowledge of Dataverse
• Experience with Azure Data services such as Azure Data Factory or Synapse
• Understanding of data integration, ETL processes, and APIs

 
Job Description/ Responsibilities:

• Configure and manage Dynamics 365 Customer Insights – Data
• Design and implement unified customer profiles
• Configure identity resolution and data matching rules
• Set up and manage data ingestion pipelines from multiple sources
• Integrate customer data from systems such as

• CRM Platforms
• ERP systems
• Marketing platforms
• Data warehouses/data lakes

• Configure connectors, APIs, and data pipelines to enable seamless data flow
• Create and maintain customer segments
• Define and configure measures, KPIs, and calculated attributes
• Support advanced customer analytics and behavioural insghts
• Ensure data quality, deduplication, and data standardization
• Manage data refresh schedules and performance optimization
• Support data governance and compliance requirements
• Enable activation of customer segments with downstream platforms such as “Dynamics 365 Customer Insights- Journeys”
• Support marketing and customer engagement use cases

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $56.00/hr.