Director, Client Strategy (Hybrid)

Who We Are:

• SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors. Privately and diversity-owned, we're among the fastest-growing firms in the US, on a short-range mission to hit the $1B revenue mark. Our success is rooted in the principle of human connection, epitomized by our NEWJOBPHORIA ethos - the joy and freedom in work that empowers our team and clients to excel.

The Opportunity:

• The Director of Client Strategy provides strategic leadership across the designated vertical, guiding team development, sales initiatives, and fostering a high-performance culture. This role is responsible for shaping and executing innovative strategies that enhance existing client engagement and service delivery at every touchpoint. This position aligns department initiatives with organizational goals, driving overall business success, and expanding existing client relationships. 

A Glimpse Into Your Day: 

• Hire, manage and mentor team members, fueling talent development and supporting them in achieving performance metrics and goals that align with business objectives.
• Monitor sales metrics for aligned team members and ensure they are actively fostering strong client relationships.
• Responsible for overall business operations for all existing clients within scope, ensuring exceptional performance and growth.
• Identify business opportunities within existing clients to help grow SPECTRAFORCEs footprint.
• Drive new business through a multi-channel approachtargeted outreach (cold calling, emailing, LinkedIn), high-impact networking, industry events, and executive roundtables.
• Develop and execute strategic plans to penetrate new markets and secure long-term client agreements (MSAs, SOWs, and vendor contracts).
• Represent the organization externally as a thought leader at industry panels, executive networking events, and strategic client meetings.
• Contribute to strategic sales planning, including forecasting, territory strategy, and competitive positioning across enterprise account
• Provide high level client management strategies to ensure optimum account performance and profitability.
• Determine and execute effective sales and penetration strategies for clients needs.
• Partner with the Operational Excellence team to analyze client performance and determine ways to enhance SPECTRAFORCEs market share and success.
• Responsible for business forecasting and monitoring monthly targets for direct reports.
• Partner with internal stakeholders and leadership to ensure client compliance.
• Work with the executive team to align business goals with production.

Who You Are:

• High school diploma/GED
• Minimum eight (8) years of managing diverse account/client portfolios
• Experience handling multiple accounts while fostering strong client partnerships
• Minimum seven (7) years of staffing or agency experience
• Minimum four (4) years of experience managing a team
• Minimum three (3) years of experience managing a dedicated business unit, industry, or geographic territory
• Exceptional verbal, written, and communication skills, including proven ability to develop strong rapport and relationships quickly
• Ability to provide strategic thought leadership and creative process solutions; translate concepts into actionable items
• Confident decision-making and excellent intuitive judgement
• Professional, adaptable, approachable, and resilient
• Goal-oriented and strong desire to be successful
• Ability to work independently and in a fast-paced environment
• Demonstrated ability to lead and motivate a team
• Proficient with Microsoft Office Suite
• Bachelors degree (preferred)
• Experience with global teams (preferred)

Exclusive Benefits: 

• A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership.
• Unlimited PTO
• A comprehensive suite of health, dental, vision, and other insurances
• 401(k) plans with employer matching
• Reimbursements for both gym memberships and cell phone expenses*

Join Us:  

• Eager to make a mark? Were thrilled to meet you! Start your journey to NEWJOBPHORIA. Lets embark on this exciting path together!

   

SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.

 

*Please note that exact benefits and salary amounts are dependent on location, years of experience, and other factors.

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $100000.00/Yearly.