Deskside Support Engineer

Jersey City, NJ
Date Posted:18-Aug-2026
Work Type:On-Site
Job Number:495325

Job Description

Job Title: Deskside Support Engineer
Duration: 4 Months
Location: Jersey City, NJ 07310

 
Job Description/ Responsibilities:
  • Good communication skills handling VIP and end users.
  • Hands on experience in hardware support (desktop /laptop, printers etc)
  • Printer installations
  • Conference room setup and testing
  • MAC OS setup and troubleshooting (important)
  • OS imaging using PXE, flash drive etc
  • Remote user support
  • Experience using ITSM tool
  • Ticket queue handling to adhere SLA commitments
  • Hardware inventory management
  • Win & Mac OS troubleshooting
  • Android & IOS support in configuring
  • Manage and Troubleshooting applications like outlook, excel etc
  • Work closely with offshore desktop engineering , helpdesk, IAM and other teams
  • Ready to work between both NYC and NJ locations as needed
 
Must Have:
  • Windows & MAC OS troubleshooting
  • Hardware & Peripheral support
  • VIP User handling
  

Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is $28.57/hr.