Correspondence Tech Lead (OpenText Exstream)

Role: Correspondence Tech Lead (OpenText Exstream)
Location: Columbus, GA — 3 days onsite per week
Duration: 14 months (approx.)

Top Required Skills

1. OpenText Exstream
2. Quadient Inspire
3. Other CCM (Customer Communications Management) technologies

Job Responsibilities

• Lead the design, development, and implementation of customer communication and correspondence solutions using OpenText Exstream.
• Serve as the primary onsite technical point of contact for business stakeholders, product owners, architects, and project teams.
• Analyze business requirements and translate them into scalable technical solutions and document composition designs.
• Provide technical leadership and guidance to offshore development and support teams.
• Review solution designs, code, templates, scripts, and deployment packages to ensure adherence to technical standards and best practices.
• Lead technical discussions, architecture reviews, effort estimations, and solution planning activities.
• Support the complete Software Development Life Cycle (SDLC), including requirements analysis, design, development, testing, deployment, and production support.
• Collaborate with Business Analysts and SMEs to understand correspondence requirements and regulatory changes.
• Lead impact assessments for enhancement requests, production issues, and technology upgrades.
• Ensure successful implementation of change requests through established change management processes.
• Provide technical oversight for:
  • Document template development
  • Business rules implementation
  • Data mapping
• Conduct root cause analysis and drive resolution of complex production issues and defects.
• Mentor and coach developers on OpenText Exstream design standards, performance optimization, and development best practices.
• Coordinate release activities and provide deployment support across development, testing, and production environments.

Experience: 11+ years 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is $73.57/hr.