Commercial Operations Specialist - I

Job Title: Commercial Operations Specialist - I
Location: Foster City, CA 94404
Duration: 6 Months (Possibility of extension depending upon business requirements and performance)
 
Description:

• The client is seeking operational support for the Sales Operations team.
• The role will report to the Sr. Director, Sales Operations, with dotted line management by the leads of the areas it will support.
• Support will focus on Fleet Operations, Sample Operations, and Field Enablement.

 
Fleet Operations:

• Manage new vehicle orders and status of surplus vehicle assignments, state transfers, and vehicle disposals/remarketing requests with suppliers
• Audit Fleet data for accuracy and identify discrepancies requiring correction
• Assist Fleet lead with driver compliance through review of driver records
• Monitor vehicle registration renewals for timeliness, escalate/notify Fleet lead of outstanding driver requirements for follow up with field leadership
• Generate routine Fleet reports, dashboards, and performance metrics
• Maintain Fleet-related sustainability reporting

 
Sample Operations:

• Coordinate Sample Operations activities related to:
• Training verification
• Inventory reconciliation, audit preparation, and follow-ups
• Practitioner Authorization Change (PAC) forms and account updates in CRM
• Triage field inquiries as first line of support related to sample ordering, storage, accountability, and compliance
• Assist with investigation support and documentation compilation for:
• Sample discrepancies
• Loss/theft reports
• Regulatory or internal audit requests

 
Field Enablement:

• Review exhibit and sponsorship escalations for:
• Completeness and policy alignment (letters of intent, agendas, required documentation)
• Date accuracy, cost accuracy, and lead-time requirements
• Monitor post-event attestation completion
• Track missing or late attestations, ensuring compliance closure for all events
• Licensing and Credentialing
• Escalation support to facilitate timely completion of jurisdiction submissions & renewals

 
Qualifications:

• 6 years pharmaceutical/biotechnology experience (including internship experience)
• Field Sales or Commercial Operations experience
• Microsoft Office proficiency required (Excel, PowerPoint, Word, Outlook)
• Experience with AI tools highly preferred (CoPilot, ChatGPT, Claude, etc.)

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is $45.32/hr.