Collector III

Title: Collector III
Location: Eagan, MN 55121 (Hybrid, 60% in office)
Shift: Monday-Friday, 8:00 to 5:00 PM.
Duration: 6+ months (Possibility of extension)
 
Job Characteristics: 
Performs a variety of routine and some non routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections. Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues. Operates a personal computer and appropriate software packages or its equivalent.
 
Additional Job Description
The client is seeking a Credit Specialist to provide service and support to corporate and non-corporate account customers for client’s Shared Service based divisions with regard to past due invoice collection, pricing issues, order review, customer inquiries and other credit-related disputes.
 
What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

 
What You Will Do:

• Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts
• Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers
• Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR
• Research and resolve disputes and invoice issues in a timely manner
• Provide accurate information as needed by customers, sales, and credit

 
Minimum Qualifications:

• High School diploma or equivalent
• 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field

 
Preferred Qualifications:

• Bachelor’s degree in a finance, accounting, business or a related field
• Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
• Credit/collections experience and/or customer service experience related to large corporate customers
• Experience in Microsoft Office (Word, Outlook and Access)
• Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
• Effective oral and written communication skills
• Must have demonstrated initiative and ability to work independently
• Self-motivated and both detail and process oriented
• Proven analytical and problem solving skills
• Strong critical thinking and decision making skills

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $24.78/hr.