Clerical Assistant

Job Title: Clerical Assistant
Location: Lewiston, ME, 04240
Duration: 3 months Assignment (Potential to extension or temp to hire depends on performance)
Shift/Hours: 40hours/week, Mon-Fri, 8:00 AM- 5:00 PM
Work Model: Onsite 5 days a week 
 
Scope of Project:  Identify and track volume of mail received for this group.
 
 Summary:

• The role will provides clerical and administrative support for RESL Operations by managing incoming and outgoing correspondence, processing documents, maintaining records, and supporting operational workflows.
• This role ensures timely handling of mail, accurate document tracking, and effective coordination with internal business partners to support operational efficiency, service level agreements (SLAs), and compliance requirements.

Key Responsibilities:

• Receive, sort, scan, and distribute incoming mail and correspondence.
• Prepare and process outgoing mail, packages, and operational documents.
• Maintain document tracking logs and inventory records.
• Perform data entry and update operational systems with mail and document status.
• Support document retention, filing, and record management requirements.
• Research and resolve mail discrepancies, returned mail, and routing issues.
• Assist with report preparation and administrative documentation.
• Monitor shared mailboxes and respond to routine inquiries.
• Coordinate with internal partners to ensure timely document delivery and processing.
• Support compliance, quality control, and audit-related documentation requests.
• Maintain confidentiality of customer and business information.
• Assist management with special projects and operational initiatives as assigned.
• 100% back office work.

 Primary Objective:

• Support RESL Operations by ensuring accurate, timely, and compliant processing of correspondence, documentation, and administrative tasks while contributing to operational efficiency and customer service excellence.

Must-Have Hard Skills:

• Admin/Clerical experience.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Focus on Adobe (scanning purposes).
• Customer service (internal stakeholders).
• Years of Overall Experience: 2 years
• Preferred/Ideal Candidate Background: Admin/Clerical experience within a large organization.
• Degree/Level of Education: High School Diploma.

Soft Skills:

• Interpersonal skills.
• Organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $19.00/hr – $20.32/hr.