Business Analyst

Business Analyst
Location: Milwaukee, WI 53129/Chicago, IL (Hybrid/Remote)
Full-Time

Summary

• Collaborates with stakeholders to define and document technical and functional system requirements through process maps, process documentation for all HRIS related projects. Works to identify risk and develop mitigation plans. 
• Partners with business users to fully understand requirements; conducts interviews with key project stakeholders and documents and presents the results.
• Examine efficiencies in automation, setup, change orders, requests, and approval processes.
• Explores common assumptions, rethinking existing configurations with a focus on efficiency and improvement.
• Creates and reviews manuals, procedures, and related user training; ensuring documentation and delivery is consistent, targeted to the appropriate audience and aligns to VNA guidelines.
• Contribute to the overall HR Technology roadmap and optimization approach.
• Coordinate and manage Workday releases (2xs a year) with Workday and internal stakeholders.
• Review ongoing system updates and new features available in Workday to streamline processes and inform the HR Technology roadmap.
• This individual may also provide technical support to both internal and external customers as needed.

Project Coordination:

• Organize and manage the intake of CRM project tickets, ensuring proper assignment, project coordination and deadlines are documented and met.
• Provide project coordination support to the HRIS team ensuring clear documented visibility to project/request queue, prioritization, status, risks and achievements.
• Leverages metrics and feedback to provide innovative insights into ways to improve processes and programs and streamline user experience.

Qualifcations 

• Associate Degree required. Bachelor’s degree preferred in HR or related discipline.
• 3+ years of Business Analyst / Project Coordination experience
• Proficiency in Google Suites
• Familiarity with referential material creation (job aids, FAQs, videos, webinars, etc.)
• Experience with Workday system implementation is a plus. 
• Up to 2+ years process map design; providing valuable feedback relating to HR process improvement
• Prior change management and training exposure
• Experience with agile development, design thinking, six sigma / lean, customer journey mapping, UX design and testing, process mapping (highly preferred)
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Effective meeting facilitation.
• Ability to learn quickly including tools and concepts.
• Works well as a team member and as a positive influence to others.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Proven analytical and creative problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a results driven environment.

 

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $95,000.00/Yearly – $115,000.00/Yearly.