Any individual, group, or organization that can affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project. Stakeholders can be both within and outside the organization that is conducting the project, and may include employees, clients, shareholders, suppliers, communities, and governments.


Stakeholders in IT


Stakeholders in IT are the individuals or groups that have an interest in or are affected by the outcome of an IT project. Their roles and influence can significantly shape the project’s direction, execution, and success. This guide presents an overview of stakeholders in IT, their roles, and best practices for managing them effectively.

Key Roles of Stakeholders in IT

Project Sponsor

The project sponsor is usually a high-ranking member of the organization who has a vested interest in the project. They help secure funding and navigate organizational politics. Learn more about the role of a project sponsor here.

IT Project Manager

The IT Project Manager leads the project, ensuring it meets its goals on time and within budget, while coordinating with all stakeholders. Read more about the role of an IT Project Manager here.

IT Team

The IT team consists of the technical individuals who work on the project tasks. They are vital stakeholders as their work directly influences the project’s outcome. You can find out more about the IT team roles here.

End Users

End users are the people who will use the product or system. Their needs and feedback are crucial to ensuring the project meets its objectives. Learn more about the role of end users here.


Suppliers and vendors provide necessary resources or services for the project. Their timely delivery and quality of service can significantly impact the project. You can read more about their role here.

Stakeholder Management in IT

Stakeholder Identification

The first step in stakeholder management is identifying all potential stakeholders, understanding their needs, expectations, and influence over the project. Discover more on stakeholder identification here.

Stakeholder Communication

Effective stakeholder communication involves regular updates, managing expectations, and being transparent about project progress and any issues. Learn about stakeholder communication here.

Stakeholder Engagement

Keeping stakeholders engaged involves including them in decision-making processes, addressing their concerns, and valuing their input. Read more about stakeholder engagement here.


Stakeholders play a pivotal role in the success of IT projects. Effective stakeholder management involves understanding their roles, maintaining open communication, and fostering engagement, all contributing to the successful completion of IT projects.

External Resources To deepen your understanding of stakeholders in IT:

Project Management Institute (PMI): Offers a range of resources, including on stakeholder management. Stakeholder Management Guide by MindTools: A detailed guide on stakeholder management. IT Governance USA: Provides resources and training on various IT and project management topics.